To help us serve you better, please take the time to review the following terms and conditions:

Terms and Conditions

This page states the terms and conditions (the "Terms and Conditions") under which you may use and its related platforms ("Services Marketplace", "portal", "platform", "site"). By accessing and using the Site, its tools and services (regardless of whether you have a registered account), you agree to be bound by these Terms and Conditions, and represent and warrant to us that you have the right, authority and capacity to use the Site and that you will use the Site in a manner which complies with all applicable laws and regulations.These Terms and Conditions include the Privacy Policy which is incorporated into these Terms and Conditions by reference.

Hace Services Marketplace ("Services Marketplace", "portal", "platform") owned and operated by HACE SERVICES SOLUTION PRIVATE LIMITED, Registration No.: 201523219G (“Hace”, “we”, “our”, or “us”) may revise these Terms and Conditions at any time by updating this posting and Users are subject to such Terms and Conditions as amended, modified, substituted by Hace from time to time. You should visit this page periodically to review the Terms and Conditions, because they are binding on you. The terms "You" and "User" as used herein refer to all individuals and/or entities accessing and/or using this Site for any reason, regardless of whether you have a registered account.


1.1 Our Services. Hace operates the Site which offers:
  • digital marketing services to promote service providers like Home Tutors ("Tutors", "Service Providers"),
  • an online platform that connects any individual seeking to engage service providers ("Customers") with service providers like Tutors; and
  • Other services that Hace may introduce from time to time,(collectively, the "Services").

  • 1.2 Site content.

    The contents of this Site, such as text, software, images, logos, button, graphics, icons, and other material (the "Material"), are the property of Hace or its content suppliers or clients. The compilation of all content on the Site are the exclusive property of Hace and are protected by copyright. Unauthorised use of the Material may violate copyright, trademark, and other laws. You must retain all copyright, trademark, servicemark and other proprietary notices contained in the original Material on any copy you make of the Material. You may only view and use any Material on this Site for personal use and solely for the purpose of utilizing our Services. You may not sell or modify the Material or reproduce, display, distribute, or otherwise use the Material in any way for any public or commercial purpose, or in any other manner that is likely to cause confusion among consumers or that otherwise infringes our intellectual property rights. The use of the Material on any other website or in a networked computer environment for any purpose is prohibited.

    1.3 General Rules.

    The Site features and Services may be used only for lawful purposes by Tutors seeking to promote their tutoring services and by individual Clients seeking engage Tutors.

    Users may not use the Site to transmit, distribute, store or destroy material:

  • in violation of any applicable law or regulation,
  • in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others,
  • that is defamatory, obscene, threatening, abusive or hateful, or
  • for any illegal or immoral activity or purpose.

  • 1.4 Website Security Rules

    Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such User or logging into a server or account which the User is not authorised to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (c) attempting to interfere with service to any User, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding", "spamming", "mailbombing" or "crashing", (d) sending unsolicited e-mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability.

    1.5 Specific Prohibited Uses. You shall not
  • use the Site’s database or any information to sell or promote any products or services (other than as a Tutor seeking Clients or Clients seeking Tutor services),
  • send unsolicited mail or e-mail, making unsolicited phone calls or send unsolicited faxes regarding promotions and/or advertising of products or services to a User of the Site;
  • delete or revise any material posted by any other User;
  • post or submit to the Site any incomplete, false, inaccurate or misleading information (including biographical information);
  • take any action that imposes an unreasonable or disproportionately large load on the Site‘s infrastructure;
  • aggregate, copy or duplicate in any manner any of the Site content or information available from the Site;
  • post on the Site any marketing materials for other businesses or other form of business opportunity;
  • use or insert any of the User's URL, weblink, email address and website while posting any information on the Site and all Users agree not to use or insert any of the User's URL, website link, e-mail address and website while posting any information on the Site.
  • attempt to decipher, decompile, disassemble or reverse engineer any of the algorithms or software comprising or in any way making up a part of the Site;
  • frame or link to any of the Site content or information available from the Site;

  • 1.6 Consequences of breach.

    In the event you violate any of these Terms and Conditions, Hace may, without prejudice any other remedies it may have in law or equity, in its sole discretion do any or all of the following:

  • restrict, suspend or terminate the offending User's access to the Site and/or account;
  • claim for damages; or
  • take any other action it deems fit.
  • lodge criminal charges;
  • Registration and Accounts

    2.1 General Terms and Conditions
  • Clients and Tutors must register to create an account ("Account") before they can access certain features of the Site, list their tutoring services and/or engage a Tutor. Accounts shall be identified by a unique identification username. Registration of an Account with Hace as a Tutor or a Client is free.
  • Clients and Tutors are responsible for maintaining the confidentiality of their respective Accounts and passwords and for restricting access to their computers. Clients and Tutors agree to accept responsibility for all activities that occur under their respective Accounts or passwords, whether or not authorised by them.
  • Clients and Tutors agree to immediately notify Hace of any unauthorized use of their respective passwords or Accounts or any other breach of security.
  • Hace will not be liable for any loss or damage to any Client or Tutor or any other third party arising from any Clients’ or Tutors’ failure to comply with these Terms and Conditions.
  • Hace reserves the right in its sole discretion to refuse service, remove or edit content, and/or terminate Accounts at any time. Clients or Tutors whose Accounts have been terminated may not register again.

  • 2.2 Eligibility to Register an Account
  • In registering a Client Account, you confirm that you are at least 18 years old. If you are under 18, your parent or legal guardian must register for the Account.
  • For a tutor to register, Tutor must be a Singapore Citizen, a Permanent Resident or hold a student pass, and must be at least 18 years old.
  • Hace may refuse any application for registration.

    2.3 General Terms and Conditions
  • When a Tutor registers with the Site, he/she shall provide to Hace all the information and content required for the verified portions of the Tutor profile page ("Tutor Profile") and additional information or content which Hace may invite the Tutor to provide (collectively, "Tutor Background Content"). Verified portions of the Tutor Profile page will include personal contact details, identification details, qualifications and credentials.
  • Hace has the absolute discretion to determine the layout, position, design and all other aspects of the Tutor Profile.
  • By submitting the Tutor Background Content, the Tutor:
  • agrees to comply with these Terms and Conditions, in particular Section 3;
  • hereby grants to Hace during the existence of the Tutor’s Account, the rights in Section 3.4 and warrants to Hace that it has the full right and authority to grant the same; and
  • consents to Clients and other Users to access, display, view, store and reproduce such Tutor Background Content for their personal use and in accordance with these Terms and Conditions, as well as the consents in Section 4 of these Terms and Conditions.
  • Agrees to be responsible for all required registrations with the Central Provident Fund as a self-employed person. This is because, you, as a tutor, are providing private tutoring services under a contract of service to the client as an independent contractor.
  • Tutors who are school teachers are required to obtain the necessary approval from the Ministry of Education before accepting any assignment from our company.

  • 2.4 Tutors’ Personal Information
  • The Tutor shall fill in all personal information accurately and update such information in a timely manner. The Tutor shall not mislead users accessing the Site and using Hace’s services.
  • The Tutor shall not post contact details (all forms of contact details including, but not limited to phone numbers, email address, home address, social networking sites, external websites containing contact details) in the Tutor Profile, failing which Hace may terminate such Tutor’s Account.

  • 2.5 Tutors' Qualifications
  • The Tutor shall fill in his qualifications, results, relevant experience, subject and level preferences as accurately and completely as possible.
  • The Tutor may use the online certificate storage facility to store scanned or photographed copies of his certificates of qualification, but at his own risk. Whilst Hace will use reasonable endeavours to provide a secure storage facility, it cannot guarantee the same.
  • The Tutor must present copies of such original certificates to Hace for verification. Only certificates verified by Hace shall be given a "Verified" rating. Such "Verified" rating is not a representation or warranty that the certificate or qualification is genuine and authentic, but only that such original document has been provided to and Hace has sighted the same. Hace reserves the right to change the rating scheme to better meet the needs of the users accessing the Site. The scanned copies of certificates will not be available publicly.
  • The Tutor shall present such certificates of qualification on the first lesson to the Client if so requested by the Client.

  • 2.6 Indemnity and Release
  • Without prejudice to any other indemnities herein, the Tutor is solely responsible for any legal liability arising out of or relating to the Tutor Profile, and/or any material to which users may gain access through the Tutor Profile and shall indemnify Hace against any and all liability, loss, damages, claims, or causes of action (including legal fees and expenses that may be incurred by Hace) in connection with
    1. the Tutor Profile, whether arising out of or related to arising out of Hace’s reproduction and/or publication (in any form or manner of the Tutor Profile or the performance of the Services,
    2. any false or misleading content in the Tutor Profile, or
    3. the Tutor's breach of any of the Terms and Conditions.
  • Tutors provide the Tutor Background Content at their own risk and release Hace from all and any claims, damages or other liability that may arise in connection with the publication and use of the Tutor Background Content by Hace in accordance with these Terms and Conditions, or in connection with any use or misuse by any other third party, whether or not in violation of these Terms and Conditions or any laws.

  • Clients may search within all available Tutor Profiles on the Site. The client will be able to shortlist suitable Tutors which fulfill the Client’s search criteria such as gender, location, level, subject and price.
  • Upon selecting the suitable Tutors, the Client may then submit a Job Request via the Site to engage the Tutors ("Job Request"). The Client can also send a Job Request to all Tutors that meet the Client's search criteria.
  • The submission of a Job Request does not bind the Client to engage the tutoring services of the Tutor and remains subject to confirmation and payment of the First Lesson Fees ("First Lesson Fees","Matching Fees") by the Client.

    The First lesson tutoring fees shall be deemed as commission to Hace for matching Tutor to Client and will come from the Tutor in terms of forgoing receiving First Lesson fees from the Client. As such, no payment will be paid by the Client to the Tutor for the first lesson.

  • Upon receiving a Job Request, the Tutor may accept or reject the Job Request. If the Tutor chooses to accept the Job Request, the Tutor is bound to turn up for lessons as stated in the Job Request.
  • Upon acceptance of Job Request by a Tutor, a Confirmation Request will be sent to the Client. Only upon payment of the First Lesson fees by the Client to Hace will the lesson be Confirmed ("Confirmed Lesson"). Upon payment and confirmation, the Client is bound to engage the tutoring services of the Tutor.
  • The first lesson will be held at a venue and time agreed between the Tutor and the Client (the "First Lesson")

    2.7 Release

    Hace does not guarantee that any assigned Tutor will help improve the tutee’s academic performance and the Client (on its own behalf or as an agent on behalf of the tutee) releases Hace from any liability in this regard. However, Hace provides a feedback channel to help us recommend quality tutors and appreciate accurate feedback from the Clients or tutees. Please also refer to Section 5 on Liability and Disclaimer of Warranty.

    2.8 Payment; Confirmation or Cancellation of Engagement; Refunds
  • There are no free trial lessons. The Client is required to pay the tutoring fees (as agreed as part of the Job Request terms) for the number of hours of lessons given by the Tutor.
  • Payments of the First Lesson Fees shall be paid to Hace via the payment channels available on the Site (which may be subject to change by Hace at any time) upon receiving a Confirmation Request and BEFORE the commencement of the first lesson. No payment will be paid by the Client to the Tutor for the First Lesson Fees. Clients will make subsequent payments beyond the First Lesson Matching Fees to the Tutor directly.
  • Upon completion of the first lesson, Clients may choose to continue or cancel subsequent lessons ("the Engagement"). Scheduling of subsequent lessons will be agreed between the Tutor and the Client.
  • If the Client confirms the Engagement, the Tutor commits to at least 3 more calendar weeks of the Engagement after the First Lesson (collectively with the First Lesson, known as the "First Month’s Lessons").
  • In the event that the Tutor does not turn up for the First Lesson as agreed by the Client and Tutor, the Client will be entitled to a refund of the Matching Fees ONLY upon confirmation by Hace with the Tutor.

  • Refunds will be made through the same channels available on the site in which payment was conducted.

    Failure to turn up for the First Lesson or any other circumstances caused by the Tutor resulting in the cancellation of the appointment will lead to the termination of the Tutor’s Account. This will be evaluated by Hace on a case-by-case basis.

    Tutor Accounts that are terminated will have their NRIC blacklisted and will no longer be able to create new accounts.

    2.9 Cancellation or Postponement of Lessons

    The Client shall inform the Tutor if he or she wishes to postpone or cancel a lesson, no later than 4 hours before the time at which the lesson was agreed to begin, failing which the Client shall be liable to pay a fee to the Tutor for lost time and transport cost. Such fee payable shall be at least $20 up to a maximum of $50, depending on the waiting time at the location of the lesson, the travelling time and transport costs.

    2.10 Tutoring Venue and Scheduling
  • By default, the location of the lesson shall be the Client’s current residence, unless otherwise agreed between the Tutor and the Client.
  • The timing of the lesson shall be agreed between the Tutor and the Client.

  • 2.11 Termination of Engagement

    After the First Lesson, the Engagement continues until such time either the Client or the Tutor, at any time, chooses to terminate the Engagement for any reason.


  • The Tutor agrees, if he or she chooses to accept a Job Request, to respond promptly and in a responsible and professional manner to enquiries and/or scheduling requests from Clients, as well as to honour any appointments accepted by the Tutor in a responsible and professional manner.
  • Tutors will receive a reminder before the First Lesson of a Confirmed Lesson. The Tutor is expected to contact the Client before the First Lesson to confirm the relevant schedule and venue of the First Lesson upon notice of a Confirmed Lesson.
  • Upon acceptance of a Job Request by the Tutor and subsequent payment for Confirmed Lesson by the Client, failure to turn up for the First Lesson or any other circumstances caused by the Tutor resulting in the cancellation of the appointment will lead to the termination of the Tutor’s Account. This will be evaluated by Hace on a case-by-case basis.
  • If the Client cancels the Engagement after the First Lesson, Hace shall NOT pay to the Tutor ANY monies received from the Client for the First Lesson. The tutor agrees not to receive any fees from the First Lesson as it is deemed as a matching fee for the use of the site.

  • 2.13 Termination of Tutoring
  • Upon acceptance of an Engagement, the Tutor must at least complete the lessons that are scheduled during the first 3 calendar weeks from the date of the First Lesson ("First Month’s Lessons") without changing the agreed tutoring rate.
  • Upon completion of the First Month’s Lessons, the Tutor may terminate or continue with the Engagement.

  • Although there is no requirement for Tutor to commit to an Engagement for longer than the First Month’s Lessons, the Tutor is expected to commit themselves further so as to ensure the student achieve good academic performance. Therefore, postponement or cancellation of lessons or cancellation of assignment is strongly discouraged, especially when it is near the examination period. This will be monitored by and may be reflected in Hace review system on the Site.

    Poor commitment on the part of the Tutor may be reflected through a Tutor's reviews on the site and will reflect negatively on the Tutor. This will decrease the chances of receiving future Job Requests.

  • Tutors are not allowed to change the agreed tutoring rate agreed upon during the acceptance of the Job Request within 3 months of the First Lesson. Any attempt to do so might lead to the termination of the Tutor’s Account. Client feedback informing Hace of such violations will be evaluated by Hace on a case-by-case basis.

  • Any attempt to change the agreed upon tutoring rate within 3 months of the first lesson can be reflected in the Tutor's Reviews by the Client and will reflect negatively on the Tutor. This will decrease the chances of receiving future Job Requests.

    Tutors are discouraged from raising tutoring rates after 3 months of the First Lesson and should indicate their desired tutoring rate through the Tutor Profile on the site prior to acceptance of Job Request if so desired.

    2.14 Payment of Matching Fees
  • In the event the Tutor or the Clients attempt or do anything to avoid the payment of the Matching Fees to Hace, we shall have the right to terminate the respective Tutor’s and Client’s Accounts and refuse future access and/or use of the Site to or by such Client and Tutor.
  • All forms of communication between Client and Tutor be it through the submission of Special Requests in the Job Request form, Tutor's Reply through the acceptance of Job Requests forms or the messaging features that allow for direct communication between Client and Tutor will be monitored by Hace.

  • This is to monitor and prevent the communication of all forms of contact details including, but not limited to phone numbers, email address, home address, social networking sites, external websites containing contact details before payment and confirmation by the Client.

    Any attempt to provide contact details between Client and Tutor before the payment of Matching Fees will be construed as having the intention to transact off the platform. As such we shall have the right to terminate the respective Tutor’s and Client’s Accounts and refuse future access and/or use of the Site to or by such Client and Tutor.

    2.15 Conduct of Tutor
  • Tutors shall provide their tutoring services with all due skill, diligence and professionalism, including without limitation:
    1. observing punctuality at all times;
    2. not canceling prearranged lessons without due notice to the Client and good reason;
    3. devoting his full time and attention during lesson hours to the lesson at hand;
    4. dressing appropriately for the lesson.
  • If the Tutor fails to observe the above said standards of conduct,
    1. the Client may terminate the Engagement;
    2. Hace may terminate the Tutor’s Account; and/or
    3. the Tutor’s ratings on the Site may be negatively affected.
  • All complaints lodged against the Tutors will evaluated on a case by case basis and Tutors will be given a chance to dispute the complaints.
  • Privacy Policy

    When you register with the Site, you will be asked to provide us with certain information including, without limitation, a valid home address, contact number and email address (your " Personal Information "). By using this Site, you consent to our using your Information as described in our Privacy Policy; if you do not agree to the same, please do not use this Site.

    For the avoidance of doubt, if we have reasonable grounds to believe that any User is in breach of any of these Terms and Conditions, we reserve the right, in our sole and absolute discretion, to cooperate fully with governmental authorities, private investigators, all the rightful owner(s) or interest holder(s) and/or injured third parties in the investigation of any potential or ongoing criminal or civil wrongdoing.

    Further, we may disclose the User's identity and contact information, or such other transaction-related data, if requested by a government or law enforcement body, private investigator, rightful owner or interest holder and/or any injured third party or as a result of a court order or direction or other legal action, or if we are of the view, in our sole and absolute discretion, that it would be in our best interests to do so. We shall not be liable for damages or results arising from such disclosure, and the User(s) agrees not to bring action or claim against Hace for such disclosure.



    As a User, you are solely responsible for your Site account information, content, messages or other information ("User Content") that you submit, publish or display on the Site or transmit to other Users.

    The following is a list of User Content that is prohibited on the Site. These are examples only and not exhaustive. You must not do any of the following things:

    1. post material that is copyrighted or otherwise infringes on any other intellectual property rights of others,
    2. post material that infringe on the privacy rights of others;
    3. post material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity;
    4. display or link to pornographic, indecent, sexually-explicit or violent images or statements of any kind;
    5. post advertisements or solicitations of business;
    6. post chain letters, unsolicited mass mailing or pyramid schemes;
    7. provide or make available pirated music or other media or links to pirated music or other media files;
    8. solicit personal information from anyone or solicit for dates;
    9. impersonate another person.

    Hace acts as a passive conduit for the online matching of Tutors with Clients and has no obligation to screen or monitor Material posted by Users (including Tutor profiles) or communications. However, Hace may from time to time review and delete any User Content that, in the sole judgment of Hace, violates these Terms and Conditions, violates applicable law, rule or regulation, is offensive or illegal or violates the rights of, harms or threatens the safety users of the Site.


    Users agree to indemnify Hace and its affiliates to the fullest extent allowed by law against any and all claims, damages and liability (including legal costs and expenses on an indemnity basis) arising in relation to the User’s User Content submission in the Site.


    By submitting User Content to any public area of the Site, including profiles, message boards, forums and contests and individual chats with clients and or service providers, you grant Hace and its affiliates the royalty-free, perpetual, irrevocable, non-exclusive right (including any moral rights) and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the User Content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such User Content and to grant and authorise sublicenses thereof. You also warrant that the holder of any rights, including moral rights in such User Content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above. You also permit any User of the Site to access, display, view, store and reproduce such User Content for personal use, and release Hace from all claims or any liability in connection with the use or misuse of User Content by any other User or third party.



    When submitting Tutor Background Content, Tutor consents to Hace using, disclosing, transferring and retaining such information for the purposes of

    1. the Site generally, including marketing and promotion of the Site or the Tutor’s Services, to determine whether Tutor might be interested in the opportunities made available through the Site, verification of qualifications and handling of any queries or disputes with Clients, and
    2. complying with the law, regulation or any court order or direction. Without limiting the generality of the above, Hace may disclose or transfer such information to the following class of persons:
      1. prospective Clients who have registered with the Site;
      2. a related corporation (as defined in section 6 of the Companies Act);
      3. third party service providers engaged by Hace to provide functions and services to Hace and who need access to your information to carry out the work for the Company;
      4. any other party permitted by law; and
      5. anyone the Tutor authorises.

    In relation to the aforementioned, Users agree that Hace may use his/her personal information to contact such User relating to, in the case of a Client, a Tutor, or in the case of Tutor, a Client, prospective or current, or provide administrative notices or communications applicable to such User’s use of the Site.


    You acknowledge, consent and agree that when submitting your profile or other information for posting on the Site, your profile is automatically searchable and personal information present within your profile (such as photographs and your email address) can be collected and used by, all Users of our Site, regardless of whether they are registered Users. We do not verify the identity and purpose of such Users and are responsible for the use made of profile information by such Users who viewed your profile whilst it resides on the Site. This may result in unsolicited messages from third parties for which Hace is not responsible. Even after you have removed your profile from the Site, Users who may have retained a copy of your profile in their own files or databases. Hace is not responsible for the retention, use or privacy of resumes or profiles in these instances.


    Users acknowledge and agree that they will keep confidential all information disclosed to him or her on the Site or by Hace and will not disseminate such information to any third party or retain or otherwise use such information for any other purposes.



    Hace does not represent or warrant that the Site will meet the objectives or needs of the Tutor or Client. Hace does not represent or guarantee the truthfulness, accuracy, or reliability of information or communications posted by Users or endorse any opinions expressed by Users. You acknowledge that any reliance on material posted by other Users will be at your own risk. Conversely, you acknowledge and agree that you are solely responsible for the form, content and accuracy of your profile or material contained therein placed by you on the Site.


    As User authentication on the internet is difficult, Hace cannot and does not confirm that each User is who they claim to be. Hace does not and cannot be involved in user-to-user dealings or control of the participants on the Site. In the event that you have a dispute with or claim against one or more Users, you shall release Hace, its affiliates and their respective officers, directors, employees and representatives from claims, demands and damages (actual and consequential, direct and indirect) of every kind and nature, known and unknown, disclosed and undisclosed, arising out of or in any way connected with such disputes and claims.


    In addition, that there are risks, including but not limited to the risk of physical harm, of dealing with strangers, foreign nationals, underage persons or people acting under false identities. You assume all risks associated with dealing with other Users with whom you come in contact through the Site. We expect that you will use caution and common sense when using the Site.


    The Site acts as a venue for Tutors to post their profiles and for Clients to search for prospective Tutors and we do not screen or censor the listings offered. As a result, we have no control over and make no representation regarding the quality, safety or legality of the Tutors or Clients registered on the database, the truth or accuracy of such the listings of information provided by such Users, the ability of Tutors to offer claimed services or ability of Client to fulfil the terms of their engagement. Save for the First Lesson we are not involved in the actual transaction between Tutors and Clients. Hace is not to be considered to be an agent of any Tutor or any Client.


    Hace does not warrant that the Site will operate error-free or that the Site and its server are free of computer viruses or other harmful mechanisms. If your use of the Site or the material results in the need for servicing or replacing equipment or data, we are not responsible for those costs. The Material on the Site may contain inaccuracies or typographical errors. Hace makes no representations about the accuracy, reliability, completeness, or timeliness of the Site or the Material. Changes are periodically made to the Site and may be made at any time.


    Without limiting any of the other disclaimers of warranty set forth herein, to the extent permitted by law, we hereby exclude all warranties and conditions, whether express or howsoever implied, including the warranty of fitness for particular purpose and non-infringement. We will not be liable to any User in respect of any loss or damage which may be suffered or incurred as a result of their use of the Site.


    Hace will not be liable for any delays in performance and/or non-performance caused by any event outside its reasonable control, including but not limited to, any act of God, disease or epidemic, action by any government entity, strike, network difficulties, or electronic malfunction. In no event will Hace be liable for any failure, disruption, downtime, interruption, miscalculation, delay, inaccuracy, or any other non-performance related to the Site or the Services.


    In no event shall Hace, its affiliates and their respective officers, directors, employees and representatives, be liable for any damages whatsoever (including, without limitation, incidental, consequential or special damages or lost profits) resulting from the use or inability to use the Site and the Material, whether based on contract, tort, or any other legal basis, and whether or not Hace is advised or had knowledge of the possibility of such damages.


    You agree to fully indemnify Hace, its affiliates and their respective officers, directors, employees, representatives and agents, from and against any claims, actions or demands, including without limitation, legal costs and expenses on an indemnity basis, arising from or in connection with, directly or indirectly, any of the User Content or your use of the Site or your breach of the these Terms and Conditions. Hace shall provide notice to you promptly of any such claim, suit, or proceeding.


    Without prejudice to or limiting the other provisions herein, in any event, Hace's maximum liability arising out of or in connection with the Site or your use of the Site, regardless of the cause of action, will not exceed SGD 25.


    These Terms and Conditions will remain in full force and effect while you are a user of the Site at any level. If you breach any of the Terms and Conditions, Hace reserves the right, at its sole discretion, to pursue all its legal and equitable remedies, including without limitation, deletion of your User Content from the Site and immediate termination of your account or ability to access the Site or any other services provided to you by Hace. Even after you are no longer a user of the Site, certain provisions of these Terms and Conditions will remain in effect, including sections on "Privacy Policy".


    The Site contains links to third party web sites. These links are provided solely as a convenience to you and not as an endorsement by Hace of the contents on such third-party web sites. Hace is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party Web sites.


    These Terms and Conditions and all questions concerning its construction, performance, validity and interpretation shall be governed by the laws of Singapore.

    Parties submit to the exclusive jurisdiction of the Singapore courts.